Terms of Service

Effective Date: 2026-10-23

1. Service description

NameHero (命名侠) is a local-AI file renaming desktop app available in a Free tier (50 AI renames per month) and a Pro tier that removes the limit and unlocks advanced features (organize by type, folder monitoring, custom naming rules, GPS location naming, rename history logs).

2. Purchase and licensing

Pro is a one-time lifetime license, paid through Creem checkout. It is not a subscription and there is no recurring charge.
Your activation key is displayed on the post-payment success page and delivered by email receipt.
One key can be activated on up to 2 devices. When changing computers, release the old device with the "Unbind this device" button in the app first.
Licensed for personal use. Do not resell, share, or attempt to bypass license validation.

3. Refund policy

If the product does not work and we cannot resolve it, you may request a refund within 14 days of purchase by emailing support. Refunds are processed by Creem. See also our Refund Policy.

4. Acceptable use

No unlawful use, and no use that violates third-party copyright or privacy rights.
No reverse engineering, license bypass, or circumvention of activation limits.
No processing of infringing content at scale, and no use of the tool to conceal the origin of copyrighted material.

See our Acceptable Use Policy for details.

5. Data and privacy

Files are processed locally and never uploaded. See our Privacy Policy for data practices.

6. Disclaimer

The software is provided "as is". Batch renaming is a high-risk file operation — please use the built-in "restore original names" feature, or back up important files before applying changes. To the maximum extent permitted by law, we are not liable for losses arising from use of the software.

7. Changes to these terms

We may update these terms; the effective date will be posted here. Continued use constitutes acceptance.

8. Contact us

Support email: 739506876@qq.com
Location: China · Wuhan, Hubei

9. Governing law

These terms are governed by the laws of the People's Republic of China.